Send
an email:sales
resinshipyard.com
Returns
accepted with prior notification ONLY, within 60 days
of a direct purchase from The Resin Shipyard.
All returns will be credited a full refund of purchase price, minus
shipping
and related credit card charges (if applicable), upon arrival at The
Resin Shipyard.
For returns on purchases from
resellors, please see resellor.
For defective or missing parts, please
see the Customer Service Page.
ORDERING:
We accept Visa or MasterCard.
You can
either call or fax at the phone numbers above, or
email us for
further information on how to send your
information by email.
OR send Canadian Cheque or Money Order
made
out
to
The Resin Shipyard to our address above.
Orders
paid by cheque will be held for 14 days to ensure it clears
and NSF fees will have to be paid before any further orders will
be
processed for the individual who writes a cheque without
sufficient funds!
We thank you for your business, but
we do
not accept
Pre-Orders on upcoming releases.
However, if you see something coming up soon that you want, let us know
and we will let you know when it is ready to be ordered.
The subtle difference is:
We don't want to keep Credit Card Numbers hanging around,
We don't want to charge your card early
and
We don't want you to forget and be charged when you've changed your
mind.
So by putting your name on a list, we can advise you when items are
ready and you can decide if you still want to order!
Let's keep things simple!
Shipping costs will be calculated using Canada Post.
All attempts at keeping rates as low as possible will be made, however, it appears to be a losing battle.
Send us an email with your address and what you want and we'll let you know how much it will be.
All orders shipped via Canada Post, (signature req'd within Canada upon
delivery), unless otherwise
arranged.
NOTE: WE DO NOT DO RUSH SHIPPING.
Sorry, it just
doesn't work very well with our schedule, especially if Customs is involved.
Caution: The model kits we make
and sell are for modelers with some
experience at building kits.
All kits contain small sharp parts that are not suitable for young
children.
Some manufacturers provide two piece hulls. We've decided to supply
full hull kits. Why you might ask? Simple, when casting two pieces,
they can shrink and warp at different rates. When it comes time to put
them
together, mismatches can occur which frustrate the modeler and make it
difficult for those who don't have the experience or proper tools to
make the joint look good. Now casting a full hull is harder than a half
hull, because the mold traps air more readily. We try very hard to
eliminate air, but will rarely get a casting to come out as clean as a
half hull casting. We think this is okay because it's easier to fix a
few air bubbles than two mismatched hull pieces. For those who
disagree, you're entitled to your opinion, however misdirected it may
be. FOR THOSE WHO WISH TO BUILD A
WATERLINE MODEL, Please let us know. We can do a half pour into
the mold and provide a reasonable waterline cast that will need only a
little sanding. Be aware that this request will take a few weeks longer
to fill the order because we have other things to do. But rest assured,
we will get to it asap! For those with a belt sander and/or band saw,
be
adventurous!
Back to beginning.
We
thank
you for your business, and look forward to serving you to your
satisfaction.
